We at Vaibhav have a smooth and hassle free shipping process. Our dedicated logistics team strives to deliver your jewellery on time, however if there are unanticipated delays, we will keep you informed. Every product purchased online through VaibhavJewellers.com is absolutely free within India. International deliveries do incur charges.
We are partnered with top shipping experts such as Delhivery, Speedpost, Bluedart, FedEx, DHL & DTDC to deliver within India. We are associated with Sequel & BVC for international deliveries, so you are rest assured that your jewellery is in safe hands. To further safeguard your shipment we insure all the jewellery before shipping it either domestic or international. The cost of transit insurance is borne by us exclusively.
We request all customers to inspect the package for any damage or tamper before receiving or signing of receipt, if found so kindly do not accept the package and immediately inform our Customer care.
Orders can be delivered to only Residential, Commercial Location or Vaibhav Jewellers Showroom. The delivery of the orders cannot be done to any public places like Malls, Hotels, Restaurants, Hostels, on Road etc.
If at all recipient is unavailable during the time of delivery, Courier Company will try making 3 attempts to deliver the product. The courier company may not accommodate any customer requests to hold back the product for few days after making 3rd attempt. In case you are still not reachable/ available, the same will be returned to our office from where the product has been dispatched.
On occasions where customer fails to collect the shipment, the return charges are borne by them.
In case your purchase is intended as a gift, we offer free gift packaging, along with a gift message of your choice. Your gift will be delivered in distinctive Vaibhav Jewellers gift packing.
To send a free gift message with your item, look for the Gift message text box in the shopping bag/cart page. Your personal message will be printed on a distinctive card and delivered along with the gift. We also deliver your gift to a delivery address of your choice.
Yes, we offer Cash on delivery option, which you may opt while checking out from the shopping cart. Items valued more than INR 40,000 are not eligible for COD.
Yes, we offer a very transparent & real time shipment tracking system. Once your package is shipped you would receive an SMS & an Email confirming the same. Alternately you may also visit your Vaibhav Jewellers account and view your shipment status under “Track my Order” or if you have chosen Guest checkout, you can track your order using the following URL
The package contains:
Please follow the below instructions to return your item within 15days.
Packaging Guidelines